You can may also reach 311 by phone, the free NYC 311 App, Twitter, or Facebook.Visit nyc.gov/311 to report conditions such as damaged sidewalks or pedestrian ramps. NYC 311 is the official source for New York City non-emergency government services.There are several ways to get in touch with us: NYC DOT values questions, comments, and concerns from New Yorkers. The critical components of the Pedestrian Ramp Program include: data collection, analytics, public outreach, stakeholder engagement, technical design, legislative changes, developing policies for adherence, and training for other agencies, developers and utility companies. NYC DOT completed a survey in October 2019 of all pedestrian ramps throughout the city to create a comprehensive inventory and will process the data to assess compliance of current conditions. New and upgraded pedestrian ramps include a red (or white in special districts) detectable warning surface to help guide people with visual disabilities. NYC DOT’s Pedestrian Ramp Program is dedicated to upgrading and installing pedestrian ramps. Pedestrian Ramp Upgrades and Modifications The Transition Plan will be made available for public comment prior to it being finalized.
Additionally, NYC DOT is updating its ADA Transition Plan which includes a self-evaluation of the accessibility of its public facilities and improvement methods where feasible. Currently, NYC DOT addresses pedestrian ramps through the resurfacing of city streets, inspection of sidewalk defects, 311 complaints, and implementation of street improvement projects. NYC DOT maintains the city’s 12,760 miles of sidewalks and 185,000 corners. Pedestrian ramps provide access on and off our streets and sidewalks and are an essential tool for all pedestrians, especially aging New Yorkers and persons with disabilities. For more information regarding the Pedestrian Ramp Program at NYC DOT, please visit Pedestrian Ramps Overview NYC DOT has developed a program dedicated to upgrading and installing pedestrian ramps and is committed to making our pedestrian space safe and accessible for all road users.
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